TERMS & CONDITIONS: Cetaphil Baby x FairPrice x Shangri-La Sentosa Lucky Draw & FairPrice Voucher Redemption December 2024

GENERAL

1. Only persons aged 16 years old and above are eligible to participate in this voucher redemption and lucky draw as hereinafter defined.
2. Subject to clause 1 above, this voucher redemption and lucky draw are open to all Singapore citizens, permanent residents, holders of valid employment passes or work permits, with the exception of employees of Galderma (S) Pte Ltd (hereinafter referred to as “us”, “we”, “Cetaphil” or “Galderma”), its affiliate companies, associated agencies, advertising agencies, dealers, distributors, vendors, participating outlets, promoters and their relatives.
3. To the fullest extent permitted by law, the term “Cetaphil” shall also include third parties (including but not limited to any agent, partner, participating establishment and/or contractor) involved in the running and/or mechanics of this voucher redemption and lucky draw.

AGREEMENT TO TERMS, CONDITIONS, RULES AND REGULATIONS

1. By participating in this voucher redemption and lucky draw, participants agree to and shall abide by, the terms and conditions and rules and regulations (the “Terms and Rules”) applicable to and governing this voucher redemption and lucky draw.

RESERVATION OF RIGHTS

1. Galderma reserves the right at any time and in its absolute discretion to vary the Terms and Rules (or any part thereof) and/or to withdraw or terminate the voucher redemption and lucky draw without prior notice or reason.
2. All decisions made by Galderma in relation to the voucher redemption and lucky draw, its Terms and Rules and any aspect thereof are final and binding and no correspondence will be entertained.
3. All Goods and Services (as defined in clause 14 herein) are: 
4. subject to stock availability;
5. not exchangeable for cash or credit unless specifically stated;
6. if unclaimed in accordance with the Terms and Rules, will be dealt with at Galderma’s sole discretion; and
7. Galderma reserves the right to cancel, change, substitute or remove the said products, goods, items, premiums and/or prizes at any time without prior notice.

PRIVACY

8. Galderma collects, uses and discloses participants’ personal information and data in accordance with our Privacy and Cookie Policy at https://cetaphilfriends.com.sg/privacy-policy/. The Privacy and Cookie Policy may be updated from time to time and we encourage participants to check back regularly for updates to the same.
9. Each participant has the right to access, review and request a physical or electronic copy of the information held about you. Each participant also has the right to request information on the source of your Personal Data. Where provided by law, each participant can (i) request deletion, the portability, correction or revision of your Personal Data; (ii) limit the use and disclosure of his Personal Data; and (iii) revoke consent to any of our data processing activities.
10. The collection and use of personal data are by Galderma and are only for Cetaphil Baby x FairPrice x Hegen PCTO™  Lucky Draw & FairPrice Voucher Redemption March 2023 purposes. 

WARRANTY AND USE OF RECORDS

11. Each participant warrants that any information provided pursuant to this voucher redemption and lucky draw (including but not limited to name, contact details and number(s) and/or addresses) is true, accurate, valid and to be relied upon by Galderma (S) Pte Ltd. Each participant shall be responsible for keeping Galderma informed of any update to the information initially provided, as necessary.
12. By participating in this voucher redemption and lucky draw, the participants agree to take part in any promotional or publicity exercise as may be conducted by Galderma (S) Pte Ltd. Any record in any medium arising out of or in connection with such promotional or publicity exercise including but not limited to the participants’ performance, appearance, likeness, personal particulars, photographs, audio/visual recordings and/or written responses (the “Records”) shall to the fullest extent permitted by law be the sole property of Galderma and in any case the participants hereby irrevocably and unconditionally at no cost, grant Galderma all consents and waivers necessary for Galderma to make or retain such records and use and/or publish the same in any manner as Galderma shall in its sole discretion deem fit.
13. Where permissible and to the fullest extent permitted by law, each participant waives all rights which the participant may acquire or have or be entitled to under the law (and any subsequent enactment or amendments thereto) in respect of or in relation to, the Records.

LIMITATION OF LIABILITY

14. Galderma accepts no responsibility and will not be liable for any loss, injury, expense, delay or irregularity (“Loss”) arising out of or in connection with the voucher redemption and lucky draw.
15. In particular and without prejudice to clause 12, Galderma disclaims any liability in respect of any Loss (whether suffered by the participants, their families or third parties) arising from or in connection with or as a result of:

1. any incomplete or inaccurate or illegible information provided by the participants;
2. any third parties’ provision of goods and/or services (including but not limited to any communication, delivery or electronic messaging services); and
3. the possession and/or use of the Goods and Services as defined hereafter.

15. Galderma makes no product representation or warranties, expressed or implied and disclaims any and all liability, as to the condition, quality, merchantability or fitness for use of prizes, premiums, goods, products, items and/or services pertaining and/or provided to or received by the participant pursuant to the voucher redemption and lucky draw (the “Goods and Services”).

OTHER TERMS

16. 16. Unless otherwise stated, Galderma is under no obligation to contact winning participants to inform them of their prize collection or voucher redemption details. Should Galderma choose to do so, we will make only reasonable efforts to contact winning participants.
17. Any prize collection and voucher redemption must be supported by original identification and any original receipt/document matching the winner’s registration details. Galderma reserves the right to reject any winner who at the time of prize collection or voucher redemption, cannot produce the necessary original supporting document(s), or if the supporting document(s) is/are defaced, torn, damaged or illegible.
18. Winners are to collect and/or redeem their prizes and vouchers within the stated collection/redemption period. Galderma reserves the right to forfeit any prize and redemption that is not collected and/or redeemed within the aforesaid period.
19. Where registration is required prior to participation in this lucky draw and voucher redemption, each participant shall be responsible for furnishing correct and accurate details.
20. Winners must utilize the prize and voucher redemption and no transfer of name or exchange of the prize for cash, credit or any other kind will be allowed. All prizes and voucher redemptions are subject to the issuing or coordinating organisations’ terms and conditions as applicable.
21. Without prejudice and in addition to any term herein, Galderma shall not be liable for any loss or claim arising from any delay, error or otherwise arising from any communications, hardware or software failure.
22. Failure to comply with any of the Terms and Rules of this lucky draw and voucher redemption will result in an invalid entry/disqualification.
23. Without prejudice to any of its other rights, Galderma reserves the right to disqualify any participant for fraud and/or reject fraudulent entries as determined in its sole discretion.

SCHEDULE 1

$5 FAIRPRICE VOUCHER REDEMPTION TERMS & CONDITIONS

1. Galderma will not be responsible for lost, late, damaged, corrupted, illegible, misdirected or incomplete entries, or for entries not received due to lost, failed, delayed or interrupted communications or to other delays, or errors of any kind in the transmission.
2. Instances of incomplete entries include, but are not limited to, submissions of receipts and/or screenshots that are unclear or cannot be viewed, incomplete provision of personal information and incorrect entry of email subject.
3. Galderma shall not be liable for any winner’s provision of incorrect or non-functional contact information.
4. The redemption is on a first come first serve basis. The first 400 eligible participants will be selected. While stocks last. All redemptions are final. No refunds/exchanges of vouchers.
5. The selected winners for the redemption will be contacted via SMS to notify them that they have been selected by 30 January 2025.
6. In case of any dispute on the selection of the winner(s) and/or the Prize, Galderma reserves the right to make the final decision.
7. The vouchers cannot be transferred, exchanged or redeemed for cash.
8. Galderma reserves the right, at any time in its sole and absolute discretion, to substitute, withdraw, add to or alter any of the vouchers offered without notice to the entrants.
9. All vouchers will be mailed out by 28 February 2025 via Singpost.
10. Galderma shall engage SingPost for the delivery of items to the winners and shall do all things necessary that are within its control to ensure that the items are duly delivered. Galderma shall not be held responsible or liable for any non-delivery or damage caused to the items that are occasioned by SingPost and not within Galderma’s control.
11. All personal data collected will only be used for the purposes of Staycation at Shangri-La Rasa Sentosa Lucky Draw and $5 FairPrice Vouchers Redemption. And by submitting this entry, you are consenting your personal data to Galderma for communication purposes via phone or email.

HOW TO PARTICIPATE

1. Purchase $30 worth of Cetaphil Baby products from FairPrice in a single receipt between 1 – 31 December 2024. 
2. Take a picture of your receipt and upload your receipt along with your particulars at https://cetaphilfriends.com.sg/events-and-happenings/.
3. Submit your receipts by 15 January 2025, 2359 hours.

​​SCHEDULE 2

1. Galderma will not be responsible for lost, late, damaged, corrupted, illegible, misdirected or incomplete entries, or for entries not received due to lost, failed, delayed or interrupted communications or to other delays, or errors of any kind in the transmission.
2. Instances of incomplete entries include, but are not limited to, submissions of receipts and/or screenshots that are unclear or cannot be viewed, incomplete provision of personal information and incorrect entry of email subject.
3. Galderma shall not be liable for any winner’s provision of incorrect or non-functional contact information. If the winner cannot be contacted, is ineligible or otherwise fails to confirm the prize collection schedule within 2 weeks from the date of the award notification the prize may be forfeited and an alternative winner shall be selected.
4. THREE qualified winners will receive a staycation at Shangri-La Rasa Sentosa (worth $645 each).
5. The winners will be selected from all eligible entries received throughout the lucky draw period.
6. The selected winners for the lucky draw will be contacted via phone or email by 15 January 2025 and must satisfy all verification requirements before being awarded the prize.
7. In case of any dispute on the selection of the winner(s) and/or the Prize, Galderma reserves the right to make the final decision.
8. The prize cannot be transferred, exchanged or redeemed for cash.
9. Galderma reserves the right, at any time in its sole and absolute discretion, to substitute, withdraw, add to or alter any of the prizes offered without notice to the entrants.
10. All personal data collected will only be used for the purposes of Cetaphil Baby x FairPrice x Shangri-La Rasa Sentosa Lucky Draw & FairPrice Voucher Redemption December 2024. And by submitting this entry, you are consenting your personal data to Galderma for communication purposes via phone or email.

HOW TO PARTICIPATE

1. Purchase $30 worth of Cetaphil Baby products from FairPrice in a single receipt between 1 March – 31 December 2024 to enter the Shangri-La Rasa Sentosa Lucky Draw for THREE lucky winners (worth $645 each).
2. Take a picture of your receipt and upload your receipt along with your particulars at https://cetaphilfriends.com.sg/events-and-happenings/.
3. Submit your receipts by 15 January 2025, 2359 hours.

2D1N Staycation at Shangri-La Sentosa LUCKY DRAW TERMS & CONDITIONS

ROOM RATES

•  For per room per night
• In local currency, Singapore Dollar (SGD)
• Inclusive of ala-carte buffet breakfast (s) for 2 adults
• Subject to 10% service charge & 9% GST, otherwise stated nett
• Complimentary internet access
• Preference for king-bedded / twin-bedded rooms will be subjected to availability upon arrival
• Blackout dates: Festive / Peak Season and Eve of PH / PH & valid for six (6) months from the date of issue
• Non-commissionable

CHILD’S MEAL POLICY

Children below 12 years of age will be chargeable at a 50% discount of the adult ala-carte buffet price which is at S$20.00++ per child per day. Room rates quoted above are inclusive of ala carte buffet breakfast for 2 adults only

BLACKOUT DATES FOR THE YEAR 2025 (APPLICABLE FOR ROOM VOUCHERS)

1. 1 January – 7 January (New Year)
2. 25 January – 2 February (Chinese New Year)
3. 17 April – 21 April (Easter)
4. 1 May – 4 May(Labour Day)
5. 6 June – 8 June (Hari Raya Haji)
6. 9 August – 11 August (National Day)
7. 19 September – 22 September (F1 Period)
8. 26 September – 7 October ( China Golden Week)
9. 20 December – 4 January (Christmas/New Year)

PEAK SEASON

• Summer Holiday: 1 July – 24 July 2025
• Subjected to changes

Please note that peak season dates are not fixed thus we have provided our peak period for your reference.

Please contact our customer sales representatives at 6737 3644 or reservation.sls@shangri-la.com for Shangri-La Singapore to check for availability, should the reservation date fall within this period.